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For FREE E-book support Unable to find the answers to your questions in our help pages? Please click here to contact library staff (support@delcolibraries.) with a detailed description of your problem or question. Support questions are answered Monday through Friday between the hours of 8:30 AM and 4:30 PM. In order to facilitate troubleshooting, please include the following information in your correspondence: -Library card number -Title(s) of problem download(s) -Steps to reproduce the problem -Exact text of any error messages -URLs of any error pages -Applicable software -Operating system (MacOS 10.6.5, Windows7, iOS v4.2, etc.) -Internet browser (Internet Explorer® 8, 3.6, Safari 5.0, etc.) -If applicable, device type (Androidâ„¢, BlackBerry®, iPhone®, iPad®, etc.)
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